The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 I want to buy a domain name without hosting. Is that possible?
Currently, no.
It is our goal to be able to offer a standalone domain service in the near...
Views: 697
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If I'm not satisfied, will you give me a full refund?
We like knowing that our customers are happy. If for some reason you're not satisfied with our...
Views: 989
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Can I pay by check or money order?
ProHostManagement.com only accepts payment via credit card and PayPal at this time
Views: 946
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Do You Do A Regular Backup On My Account?
Yes, we perform 2 backups on all accounts. A nightly backup to dedicated backup servers we use in...
Views: 636
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Does ProHostManagement.com allow adult, warez or other illicit sites or content?
No, we do not support the hosting of anything illegal or for adult eyes only.
Views: 687
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How long will it take to setup my new account?
Once your order is submitted, our system will automatically run a series of fraud tests to verify...
Views: 671
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How long will it take to setup my new account?
Once your order is submitted, our system will automatically run a series of fraud tests to verify...
Views: 663
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How much will I be billed upon signup?
Upon signup, you will be charged for your first contract period. For example, if you purchase our...
Views: 661
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How soon will my account be set up and ready for use?
Your account will be set up instantly*. You will receive an email with your account information,...
Views: 737
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I'm confused or having trouble with the ordering process. Who should I contact for assistance?
If you're having trouble ordering, let us help!
You can contact our sales department at...
Views: 686
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Is your network fast and reliable?
Yes, and we plan on keeping it that way. ProHostManagement.com's servers are connected to an...
Views: 725
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My order wasn't setup immediately. What should I do?
In the event that your account wasn't setup immediately, you may find that your order has been...
Views: 763
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My website gets a lot of traffic. Will this be a problem?
Generally speaking, no. However, this usually depends on the nature of your website. If you are...
Views: 633
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What credit cards does ProHostManagement.com accept?
We currently only accept Visa, Mastercard, Discover, and American Express.
Views: 717
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What is Fantastico? What Fantastico Scripts Do You Run?
Fantastico is a program created by Netenberg.com which allows simple installation of scripts...
Views: 826
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Will ProHostManagement.com match a competitor's price?
No. We're not jerks, but we're also not a company that can rollover at any given moment,...
Views: 658
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Will you send me spam? Do you have a privacy policy?
No. We're quite against spam. It's among the worst things ever created.
If you're a spammer,...
Views: 712
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Will You Transfer My Site Over To ProHostManagement.com?
ProHostManagement.com proudly supports cPanel on all packages. cPanel has made it easy for us to...
Views: 717
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